Adachi, K (2016). Confirmatory Factor Analysis. In Matrix-Based Introduction to Multivariate Data Analysis (145-159). Springer Singapore.
Agnihotri, R, Kothandaraman, P, Kashyap, R & Singh, R (2012). Bringing “social” into sales: The impact of salespeople's social media use on service behaviors and value creation. Journal of Personal Selling & Sales Management, 22(3), 333–348.
Argyris, C (2003). A life full of learning. Organization Studies, 24(7), 1178–1192.
Barney, J (1991). Firm resource and sustained competitive advantage. Journal of Management, 17, 99–120.
Berson, Y, Da'as, R & Waldman, D. A (2015). How do leaders and their teams bring about organizational learning and outcomes?. Personnel Psychology, 68(1), 79-108.
Bharadwaj, A. S (2000). A resource-based perspective on information technology capability and firm performance: an empirical investigation. MIS quarterly, 169-196.
Bianchi, C & Andrews, L (2015). Investigating marketing managers' perspectives on social media in Chile. Journal of Business Research, 68(12), 2552–2559.
Briones, R. L, Kuch, B, Liu, B. F & Jin, Y (2011). Keeping up with the digital age: How the American Red Cross uses social media to build relationships. Public Relations Review, 37(1), 37–43.
Bruhn, M, Schoenmueller, V & Schäfer, D. B (2012). Are social media replacing traditional media in terms of brand equity creation?. Management Research Review, 35(9), 770-790.
Büyüköztürk, ù (2005). Veri Analizi El KitabÕ. Pegem Akademi, Ankara.
Cegarra-Navarro, J. G, Soto-Acosta, P & Wensley, A. K (2016). Structured knowledge processes and firm performance: The role of organizational agility. Journal of Business Research, 69(5), 1544-1549.
Chang, Y. T, Yu, H & Lu, H. P (2015). Persuasive messages, popularity cohesion, and message diffusion in social media marketing. Journal of Business Research, 68(4), 777-782.
Culnan, M, McHugh, P & Zubillaga, J (2010). How large U.S. companies can use twitter and other social media to gain business value. MIS Quarterly Executive, 9(4), 243–259.
Curran, J & Lennon, R (2011). Participating in the conversation: Exploring usage of social media. Academy of Marketing Studies Journal, 15(1), 21–38.
Elenkov, D. S & Manev, I. M (2005). Top management leadership and influence on innovation: The role of sociocultural context. Journal of Management, 31(3), 381–402.
Ferreira, J. B, da Rocha, A & Ferreira da Silva, J (2014). Impacts of technology readiness on emotions and cognition in Brazil. Journal of Business Research, 67(5), 865–873.
García Morales, V. J, Lloréns Montes, F. J & Verdú Jover, A. J (2008). The effects of transformational leadership on organizational performance through knowledge and innovation. British Journal of Management, 19(4), 299–319.
Harrison, R. T & Leitch, C. M (2005). Entrepreneurial learning: Researching the interface between learning and the entrepreneurial context. Entrepreneurship Theory and Practice, 29(4), 351–371.
Huarng, K. H & Roig-Tierno, N (2016). Qualitative comparative analysis, crisp and fuzzy sets in knowledge and innovation. Journal of Business Research.
Hurley, R. F & Hult, G. T. M (1998). Innovation, market orientation, and organizational learning: an integration and empirical examination. The Journal of Marketing, 42-54.
Hussein, N, Omar, S, Noordin, F & Ishak, N. A (2016). Learning Organization Culture, Organizational Performance and Organizational Innovativeness in a Public Institution of Higher Education in Malaysia: A Preliminary Study. Procedia Economics and Finance, 37, 512-519.
Ionescu, A & Ionescu, C (2015). The relationship between the innovation orientation and organizations’ performance in Romania. Romanian Journal of Economics, 40(1 (49)), 299-312.
Kaplan, A. M & Haenlein, M (2009). Consumers, companies, and virtual social worlds: A qualitative analysis of Second Life. Advances in Consumer Research, 36(1), 873–874.
Kaplan, A. M & Haenlein, M (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business horizons, 53(1), 59-68.
Kaplan, A. M & Haenlein, M (2011). Two hearts in three-quarter time: How to waltz the social media/viral marketing dance. Business Horizons, 54(3), 253-263.
Keegan, B. J & Rowley, J (2016). Evaluation and decision-making in social media marketing. Management Decision.
Kim, A. J & Ko, E (2012). Do social media marketing activities enhance customer equity? An empirical study of luxury fashion brand. Journal of Business Research, 65(10), 1480–1486.
Kozinets, R. V, de Valck, K, Wojnicki, A & Wilner, S. J (2010). Networked narratives: Understanding word-of-mouth marketing in online communities. Journal of Marketing, 74(2), 71–89.
Kumar, V & Mirchandani, R (2012). Increasing the ROI of social media marketing. Sloan Management Review, 54(1), 55–61.
Kumar, V, Bhaskaran, V, Mirchandani, R & Shah, M (2013). Practice prize winner-creating a measurable social media marketing strategy: increasing the value and ROI of intangibles and tangibles for hokey pokey. Marketing Science, 32(2), 194-212.
Levitt, B & March, J (1988). Organizational learning. Annual Review of Sociology, 14, 319–340.
Lonial, S. C & Carter, R. E (2015). The Impact of Organizational Orientations on Medium and Small Firm Performance: A Resource Based Perspective. Journal of Small Business Management, 53(1), 94-113.
McEvily, B & Marcus, A (2005). Embedded ties and the acquisition of competitive capabilities. Strategic Management Journal, 26(11), 1033–1055.
Mello, P. A (2014). Fuzzy-Set Qualitative Comparative Analysis. In Democratic Participation in Armed Conflict (46-62). Palgrave Macmillan UK.
Mohamed, R, Hui, W. S, Rahman, I. K. A & Aziz, R. A (2014). The relationship between strategic performance measurement system and organisational capabilities: The role of beliefs and boundary control systems. Asian Journal of business and Accounting, 7(1), 107.
Naranjo-Valencia, J. C, Jiménez-Jiménez, D & Sanz-Valle, R (2016). Studying the links between organizational culture, innovation, and performance in Spanish companies. Revista Latinoamericana de Psicología, 48(1), 30-41.
Nobre, H & Silva, D (2014). Social network marketing strategy and SME strategy benefits. Journal of Transnational Management, 19(2), 138-151.
Olson, E. M, Slater, S. F & Hult, G. T. M (2005). The performance implications of fit among business strategy, marketing organiza- tion structure, and strategic behavior. Journal of Marketing, 69(3), 49–65.
Owen-Smith, J, Cotton-Nessler, N. C & Buhr, H (2015). Network effects on organizational decision-making: Blended social mechanisms and IPO withdrawal. Social Networks, 41, 1-17.
Öztürk, G. B, Arditi, D, Günaydın, H. M & Yitmen, İ (2016). Organizational Learning and Performance of Architectural Design Firms in Turkey. Journal of Management in Engineering, 05016015.
Patel, V. K, Hair, J. F & Pieper, T (2016). Extended Stakeholder Orientation: Influence on Innovation and Firm Performance. In Let’s Get Engaged! Crossing the Threshold of Marketing’s Engagement Era (pp. 457-458). Springer International Publishing.
Persse, J. R & Persse, D. J (2001). Implementing the capability maturity model. John Wiley & Sons, Inc.
Qi, C & Chau, P. Y (2016). An empirical study of the effect of enterprise social media usage on organizational learning.
Ragin, C (1995). Using qualitative comparative analysis to study configurations. Computer-aided qualitative data analysis: Theory, methods and practice, 177-189.
Ragin, C. C (1987). The comparative method. Moving beyond qualitative and quantitative strategies. Berkeley: University of California Press.
Ragin, C. C (2000). Fuzzy set social science. Chicago: Chicago University Press.
Rodriguez, M, Peterson, R. M & Krishnan, V (2012). Social media’s influence on business-to-business sales performance. Journal of Personal Selling & Sales Management, 32(3), 365-378.
Roig-Tierno, N, Huarng, K. H & Ribeiro-Soriano, D (2016). Qualitative comparative analysis: Crisp and fuzzy sets in business and management. Journal of Business Research, 69(4), 1261-1264.
Sashi, C. M (2012). Customer engagement, buyer–seller relationships, and social media. Management Decision, 50(2), 253–272.
Schivinski, B & Dabrowski, D (2016). The effect of social media communication on consumer perceptions of brands. Journal of Marketing Communications, 22(2), 189-214.
Schrader, J (2014). Flying over Social Media Strategies: Exploring the current state of the field and analyzing the social media strategies of two German airlines. University of Twente. Retrieved from http://essay.utwente.nl/65835/
See-Pui Ng, C & Chung Wang, W.Y (2013). Best Practices in Managing Social Media for Business. Thirty Fourth International Conference on Information Systems, Milan 2013, 1-11.
Skarmeas, D, Leonidou, C. N & Saridakis, C (2014). Examining the role of CSR skepticism using fuzzy-set qualitative comparative analysis. Journal of business research, 67(9), 1796-1805.
Sull, D (2010). Competing through organizational agility. McKinsey Quarterly, 1, 48-56.
Sullivan, J. L, Rivard, P. E, Shin, M. H & Rosen, A. K (2016). Applying the High Reliability Health Care Maturity model to assess hospital performance: A VA case study. The Joint Commission Journal on Quality and Patient Safety, 42(9), 389-411.
Szulanski, G (1996). Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic management journal, 17(S2), 27-43.
Szymanski, D. M, Kroff, M. W & Troy, L. C (2007). Innovativeness and new product success: insights from the cumulative evidence. Journal of the academy of Marketing Science, 35(1), 35-52.
Thiem, A (2014). Unifying Configurational Comparative Methods Generalized-Set Qualitative Comparative Analysis. Sociological Methods & Research, 43(2), 313-337.
Towner, T. L & Dulio, D. A (2011). An experiment of campaign effects during the YouTube election. New Media & Society, 13, 1-19.
Tsai, S. F (2015). The effect of family business succession planning maturity on organizational performance–The moderate effect of high performance human resource measures.
Tsai, W (2001). Knowledge transfer in intra organizational networks: Effects of network position and absorptive effects of network position and absorptive capacity on business unit innovation and performance. Academy of Management Journal, 44(5), 996-1004.
Tseng, Y. H & Lin, C. T (2011). Enhancing enterprise agility by deploying agile drivers, capabilities and providers. Information Sciences, 181(17), 3693-3708.
Weinberg, T (2009). The new community rules: Marketing on the social web. O’Reilly Media, Inc.
Whelan, E, Parise, S, De Valk, J & Aalbers, R (2011). Creating employee networks that deliver open innovation. MIT Sloan Management Review, 53(1), 37-44.
Wu, C. W (2016). The performance impact of social media in the chain store industry. Journal of Business Research.
Zaglia, M. E (2013). Brand communities embedded in social networks. Journal of Business Research, 66(2), 216-223.